Solutions

Connectivity and SD-WAN advisory

Connectivity is the layer everything else depends on and the one most often bought on price alone. We compare carriers, access types and SD-WAN options against what your applications actually need, and we read the contract before you sign it.

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The decision set

What a connectivity decision is actually made of

Four things decide whether a network contract looks sensible in year three. Only one of them appears on the front page of a carrier quote.

The access type underneath the service

Business grade fibre, NBN Enterprise Ethernet, fixed wireless and 5G reach the same building at very different prices, lead times and service levels. The access type, rather than the carrier logo on the invoice, sets what you can be promised on restoration and on contention.

SD-WAN and traffic steering

Software defined networking runs several links at once and sends each application over the one best suited to it, failing over automatically when a link degrades. It lets cheaper broadband sit alongside or replace private circuits without giving up control of how traffic behaves at the busy hour.

The service level you are actually buying

A four hour restoration target and a four hour response target are different products sold at similar prices. We read which one the contract commits to, what the rebate is worth when it is missed, and whether that target applies at your specific site or only on the carrier core.

Security at the edge

Firewalling, secure web access and remote user traffic increasingly arrive in the same purchase as the network. Bundling can be efficient, and it also ties a security decision to a network contract term. We keep the two decisions separable until both have been made on their merits.

The decision

One carrier across every site, or the best access at each

Multi-site organisations reach this fork every time the network comes up for renewal, and it usually gets settled by whoever holds the incumbent relationship.

A single carrier across the estate

One contract, one support number, one bill and one party to hold responsible when a site goes down. Pricing is simpler to compare and easier to move at volume. The cost is that every site takes whatever that carrier can deliver locally, and on any estate of size a few sites end up on an access type that does not suit them.

Suits similar sites, lean IT teams, one accountable supplier

Best access at each site, unified by SD-WAN

Each site takes the access that actually fits, and SD-WAN hides the differences from the applications running over it. It usually costs less per megabit and performs better at the awkward addresses. It adds carrier relationships to manage, and fault ownership becomes something you define in the contract rather than assume.

Suits mixed sites, regional locations, cost per megabit pressure

The process

How a connectivity selection runs with us

Five stages, from what each site actually runs through to a cutover with the incumbent service still live. You sign directly with the carrier you choose, and the advisory service costs you nothing.

An application and site audit

What each site runs, how much of it now sits in the cloud, where the real time traffic goes, and which sites carry a business impact the moment they drop. This sets bandwidth and service level per site rather than applying one standard across an estate that is not standard.

A serviceability check before any date is committed

We confirm what can actually be delivered to each address and what the real lead time is. Quote stage estimates for a fibre build run optimistic, and a date given to the business before serviceability is confirmed is the most reliable way for a network project to lose credibility.

A shortlist across carriers and aggregators

We hold relationships across the carriers and the aggregators who resell them, so the comparison covers the whole access market available at each address rather than the footprint of whichever network called first.

Negotiation across the whole term

Monthly rate, installation, contract length, annual uplift, early termination, and what happens when a site moves or closes. Two quotes at the same monthly price routinely carry very different obligations, and the difference only shows up on the day you need it.

A staged cutover with the incumbent still live

We keep the existing service running until the replacement is proven at each site, then decommission. The overlap costs a month of double running and removes almost all of the risk from the transition.

Due diligence

What we check that a carrier quote will not show

A quote is one page of monthly rates. These are the terms underneath it that decide what you have actually bought.

Serviceability and the real lead time

Confirmed at each address before a date reaches the business, rather than estimated from a coverage map that has not been walked.

The restoration target for your access type

Enterprise grade access and business broadband carry very different commitments. We check which one applies at each site and what the rebate is actually worth.

Contention and committed information rate

What you are guaranteed as opposed to what you can burst to, and how the service behaves at your busiest hour rather than at three in the morning.

Who owns the router

Whether the customer premises equipment is yours, leased or managed, who patches it, and what happens to it at the end of the term.

Static addressing and DNS

How many static addresses are included, what extra ones cost, and whether reverse DNS and mail reputation move cleanly when the service changes hands.

Early termination and site moves

What it costs to exit early, and what happens to a contract when the lease ends and the site relocates. Most network contracts outlive at least one office move.

Off-net and regional sites

How the carrier delivers where it has no network of its own, who the underlying provider is, and whether the service level survives being resold.

Support hours and fault escalation

Who answers at two in the morning, how a fault escalates, and what evidence the carrier requires before it will accept that a problem is theirs.

Common questions

Asked on most connectivity projects

The questions that come up in nearly every first conversation about carriers, links and SD-WAN, answered without a qualification call first.

What is SD-WAN?

Software defined wide area networking manages traffic across several links at once, sending each application over the connection best suited to it and failing over automatically when a link degrades. It lets an organisation use cheaper broadband alongside or instead of expensive private circuits without giving up control.

Do we still need private circuits?

Fewer organisations do. Where applications are in the cloud, well managed internet with SD-WAN on top handles most workloads. Private circuits still earn their place where you have strict latency requirements, regulatory obligations, or real time voice across many sites with no tolerance for variation.

How do we compare carriers fairly?

Compare the whole cost over the contract term, not the monthly headline. Check the service level that applies to your access type, the restoration times you are actually entitled to, what happens at renewal, and the early termination charges. Two quotes at the same price often carry very different obligations.

What slows a connectivity project down?

Site access and lead times. Fibre builds to a new address can take months, and the estimate given at quote stage is frequently optimistic. We check serviceability before you commit to a date, and we keep the incumbent service running until the replacement is proven.

How much does business internet cost in Australia?

Business grade services run from a few hundred dollars a month for fixed wireless or business NBN to several thousand for high capacity Ethernet, and the spread at a single address is commonly five times. What moves the price is the access type available at that address and the service level attached to it, rather than the carrier brand on the bill.

How long does a new fibre service take to install?

A service delivered over existing infrastructure can be live in two to four weeks. A new fibre build to an address without it commonly takes three to six months and sometimes longer, and the figure quoted at sales stage is the best case. We confirm serviceability before any date is promised to the business.

We are vendor funded and completely free to your business. Always focused on the right outcome.

Buy connectivity on what it has to carry

We audit what each site actually runs, confirm what can be delivered there, compare the whole access market, negotiate across the term and stage the cutover with the incumbent still live. You sign directly with the carrier you choose, and our service costs you nothing.